-
Suffolk GP Federation
Sally White, Project Manager discusses how RotaMaster is used to manage over 400 staff across Suffolk.
Sally White, Project Manager discusses how RotaMaster is used to manage over 400 staff across Suffolk.
Managed in the past 12 months
Managed in the past 12 months
Planned on RotaMaster in the past year
Used alongside RotaMaster Core
The challenge
Suffolk GP Federation were preparing to launch a pilot to provide evening and weekend GP appointments using a mix of locum, employed and bank staff. They needed a solution that could both effectively schedule staff and ensure that everyone was paid accurately and quickly, given the many moving parts involved. Fairness of shift allocation and clinical coverage was paramount – something that was very tricky to properly monitor on spreadsheets, or simple cloud based rota systems.
The solution
Project Manager, Sally White had used RotaMaster in a previous role and knew that the software would go above and beyond what the GP Federation could expect elsewhere.
Three of RotaMaster’s products were chosen to meet the needs of the team:
The RotaMaster Core product was quick and simple to set up, ensuring there were no gaps in the rota as the service got going. The key part, however, was RotaMaster’s innovative auto-allocation feature, which completely removed the pressure of matching up staff availability and clinical need; producing compliant, fair rotas in minutes.
Finance+ ensured that the Federation easily monitored the different pay scales involved, guaranteeing the smooth running of payroll and prompt payment of staff.
When the pilot became permanent for the GP Federation, the People+ module was added to the service to give Suffolk a 360 view of their teams. This ensured staff were able to manage leave, appraisals, compliance and mandatory training – all in one place.
The results
RotaMaster is currently being used to manage over 400 staff members and has helped to process over 40,000 shifts in the past twelve months – totalling 123,000 hours of work (between June 2021 and June 2022).
“Before RotaMaster, we had no way of effectively managing our extended access services. Now we’re able to effectively schedule staff and ensure prompt payment – removing bias and giving consistency to operations.”
Book a demo