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Sunderland GP Alliance
Andrea Rose, Finance Director discusses how RotaMaster has revolutionised their workforce management
Andrea Rose, Finance Director discusses how RotaMaster has revolutionised their workforce management
Managed in the past 12 months
Processed in the per month
Worked by staff using RotaMaster in the past month
Modules added onto RotaMaster Core software
The challenge
Sunderland GP Alliance had been using a lightweight workforce management system to organise their staff rotas. However, with each day that passed, the team became increasingly frustrated with the lack of features and functionality, they longed for a process of assigning shifts which was fairer and simpler.
The GP Alliance is one of the largest in the North-East, responsible for almost two-thousand staff across ten localities, including:
A new system would need to be able to manage the rotas of all these services. Since the GP Alliance would be implanting a workforce management software, they preferred if it could also accommodate their HR and Finance functions.
The solution
Sunderland GP Alliance concluded that RotaMaster could address all their current challenges and look after their HR and Finance requirements.
This meant implementing:
RotaMaster workforce management software would instantly address the challenge of unfair and labour-intensive staff bookings. Rather than hub managers booking based on familiarity with the workforce, web bookings meant that shifts were filled on a fairer, first-come, first-served basis.
People+ took care of compliance requirements including working time directive and GMC registration. It would also notify the team and staff when training was due to expire.
Finance+ meant that the function would essentially run itself. Payroll runs were automated and fed into the GP Alliance’s payroll system, Sage.
Initially five of the ten localities would be implemented, with a view to onboarding the remainder in a few months.
The results
RotaMaster went live at Sunderland GP Alliance in March 2021.
The roll-out has been so successful that we have also onboarded GP Alliance staff members onto the system.
In less than a year, we now process on average 2,284 hours and 600 shifts per month across all teams.
Andrea Rose, Finance Director commented, “RotaMaster has revolutionised the way we manage our workforce. It’s so smart, that it basically runs everything from, rota management, to payroll and compliance without hardly any manual intervention. The team are always on hand to answer any questions and have a solution to our every request.”
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