Meeting Contracted Service Targets Is Harder Than Ever

From primary care to mental health, contracted services are rising, but budget and headcount growth isn’t keeping pace.

The result?

  • Delayed service delivery
  • Lost revenue from under-delivered sessions
  • Increased pressure on staff to do more with less
  • Blocked transformation targets from ICS and ICBs

Many teams have more capacity than they realise, they just can’t see it.

Why Service Delivery Falls Behind

  • Limited visibility into gaps between planned and actual delivery
  • No system for forecasting workload vs available workforce
  • Clinics or treatment sessions left unfilled due to rota inefficiencies
  • Manual rostering fails to match the right staff to available resource slots
  • Service heads can’t identify trends, underutilisation or coverage gaps in time

RotaMaster Helps You Optimise What You Already Have

Our intelligent scheduling and forecasting tools give you a clear view of service demand, resource availability, and actual delivery — so you can optimise proactively. Swipe right/left to view table.
Feature
What It Does
Why it Matters
Rota Templates & Auto Scheduling
Standardise session types, timing and staffing patterns
Ensure services are planned consistently and predictably
Demand vs Capacity Visibility
View scheduled sessions against available staff and room resources
Spot shortfalls and act before delivery targets are missed
Workforce Allocation Dashboard
See who’s working where, at what cost and to what output
Align resource spend to actual service value
Role & Skill Match Logic
Assign staff based on service type, skill level and compliance
Avoid session cancellations due to inappropriate or unavailable cover
Session-Level Reporting
Track what was planned vs delivered, by site or service line
Prove delivery for contractual reporting and audit

NHS & ICS Delivery Focus: Do More With What You Have

ICBs, ICS programme leads and provider collaboratives are focused on:

  • “Maximising clinical capacity across multi-site teams”
  • “Reducing variation in service delivery”
  • “Driving productivity through digital workforce tools”

RotaMaster supports this operationally providing the data, visibility and allocation logic needed to meet service contracts reliably and efficiently.

What Success Looks Like

With RotaMaster, you can:

  • Schedule services with fewer gaps and higher fill rates
  • Match demand to supply more precisely — by site, team or treatment type
  • Run more sessions with the same budget, staff and rooms
  • Make delivery reporting easier with real-time, auditable data
  • Hit contracted hour targets without increasing agency or admin burden
Book A Demo

What our customers say about us

  • RotaMaster has provided us with the tools we needed to streamline our operation and gain better conrtol over our workforce management. The improved visibility and integration have already made a significant impact on our efficiency and recruitment process.

    Mike Foster
    Finance Director, Camden Health Partners

  • Accurate rotas. No need to constantly phone to try and cover shifts. Good recording tool of absences and annual leave.

    Derek Johnston
    Performance Manager, Greater Glasgow and Clyde NHS

  • Major cost savings and major time savings. The impact of RotaMaster cannot be overstated!

    Maisie Chart
    Operations Officer, Teladoc Health UK

  • Now we can reproduce a month’s rota at the click of a button and can have complete control over when staff get to see it.

    Rebecca Fawcett
    Workforce Manager, Kernow Health CIC

  • ... both HR and service managers can have access to the same contemporaneous records which supports us in meeting requirements from our regulators, and managing our CQC inspections better.

    Ruth Mabika
    Chief of Staff, Nouvita Healthcare

  • Rotamaster has helped us to manage and control our rosters in an easier way. This enables us to push for shifts that we require filling first and work closer with staff to balance our needs and theirs.

    Joe Chilton
    Deputy General Manager, London Ambulance Service

  • RotaMaster has provided excellent account management and personalised training sessions. The online learning portal (knowledge zone) is also an excellent tool to support learning, as well as the newly introduced lunchtime learning webinars

    Sarah Rochelle
    Operations Manager, Northern Health

  • There is no doubt about the care and enthusiasm that your (RotaMaster) staff have. Their constant availability through the process has helped so much.

    Craig Barker
    Operations Manager, NUPAS

  • Before RotaMaster, we had no way of effectively managing our extended access services. Now we’re able to effectively schedule staff and ensure prompt payment – removing bias and giving consistency to operations.

    Sally White
    Project Manager, Suffolk GP Federation

  • Working in collaboration with RotaMaster, the SWL Alliance, SWL Federations and Primary Care Networks have been able to build workforce resilience due to the tools and technology as well as the flexibility that RotaMaster has been able to provide.

    Mariam Ganesaratnam
    Director and CEO, SWL Primary Care Provider Alliance

Ready to find out more?

Book a demo with one of our team today.

Book a demo Overview Video
Workforce Management
Industries
Services
Contact

RotaMaster
West One, Wellington Street,
Leeds, LS1 1BA

01924 252 360
enquiries@rotamaster.co.uk