What Happens When Shifts Go Unfilled?

Shift gaps can break more than your schedule.

  • Costly agency cover becomes the fallback
  • Patients experience inconsistent care
  • Your existing team picks up extra load, leading to burnout
  • More admin time is spent chasing cover, logging changes, and updating compliance records
  • Worst case: services go undelivered

If you’re reacting instead of planning, you’re always on the back foot.

You're Not Alone, But You Can Be Ahead

Every NHS and care provider struggles with short-notice gaps.
The difference? Some have the tools to fill smarter and faster, without compromising quality or compliance.

RotaMaster equips you to:

  • Spot gaps before they become critical
  • Alert staff automatically
  • Empower bank staff to bid for open shifts
  • Auto-assign where appropriate
  • Keep oversight of every unfilled shift across services

RotaMaster: Designed to Help You Fill Smarter

Swipe right/left to view table.
Feature
What It Does
Why It Matters
Auto Allocation Wizard
Uses your business rules to automatically assign best-fit staff
Saves hours of manual work and reduces errors
StaffHub App
Alerts staff to open shifts and lets them bid instantly
Speeds up fill rate and keeps staff engaged
Bank+ Module
Gives internal bank visibility and control to assign shifts fairly
Reduces reliance on agency, keeps shifts in-house
Admin Notifications
Real-time alerts for unfilled or low-coverage shifts
Ensures managers stay ahead of compliance or service risk

What Better Fill Rates Mean

  • Less agency usage
  • Fewer compliance risks
  • Fewer staff complaints around fairness
  • Less operational firefighting
  • More services delivered on time and on budget

Ready to Boost Your Shift Fill Rate?

Give your workforce the tools to step up, before gaps turn into costs.

RotaMaster helps you fill more shifts, with less stress.

Book A Demo

What our customers say about us

  • RotaMaster has provided us with the tools we needed to streamline our operation and gain better conrtol over our workforce management. The improved visibility and integration have already made a significant impact on our efficiency and recruitment process.

    Mike Foster
    Finance Director, Camden Health Partners

  • Accurate rotas. No need to constantly phone to try and cover shifts. Good recording tool of absences and annual leave.

    Derek Johnston
    Performance Manager, Greater Glasgow and Clyde NHS

  • Major cost savings and major time savings. The impact of RotaMaster cannot be overstated!

    Maisie Chart
    Operations Officer, Teladoc Health UK

  • Now we can reproduce a month’s rota at the click of a button and can have complete control over when staff get to see it.

    Rebecca Fawcett
    Workforce Manager, Kernow Health CIC

  • ... both HR and service managers can have access to the same contemporaneous records which supports us in meeting requirements from our regulators, and managing our CQC inspections better.

    Ruth Mabika
    Chief of Staff, Nouvita Healthcare

  • Rotamaster has helped us to manage and control our rosters in an easier way. This enables us to push for shifts that we require filling first and work closer with staff to balance our needs and theirs.

    Joe Chilton
    Deputy General Manager, London Ambulance Service

  • RotaMaster has provided excellent account management and personalised training sessions. The online learning portal (knowledge zone) is also an excellent tool to support learning, as well as the newly introduced lunchtime learning webinars

    Sarah Rochelle
    Operations Manager, Northern Health

  • There is no doubt about the care and enthusiasm that your (RotaMaster) staff have. Their constant availability through the process has helped so much.

    Craig Barker
    Operations Manager, NUPAS

  • Before RotaMaster, we had no way of effectively managing our extended access services. Now we’re able to effectively schedule staff and ensure prompt payment – removing bias and giving consistency to operations.

    Sally White
    Project Manager, Suffolk GP Federation

  • Working in collaboration with RotaMaster, the SWL Alliance, SWL Federations and Primary Care Networks have been able to build workforce resilience due to the tools and technology as well as the flexibility that RotaMaster has been able to provide.

    Mariam Ganesaratnam
    Director and CEO, SWL Primary Care Provider Alliance

Ready to find out more?

Book a demo with one of our team today.

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Workforce Management
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Contact

RotaMaster
West One, Wellington Street,
Leeds, LS1 1BA

01924 252 360
enquiries@rotamaster.co.uk