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Northern Health
Sarah Rochelle, Operations Manager at Northern Health highlights the value of RotaMaster software and various support options.
Sarah Rochelle, Operations Manager at Northern Health highlights the value of RotaMaster software and various support options.
Data stored in one central place for improved accuracy
Building healthier, happier teams
Across three large hospitals each month
Incl. knowledge zone, service desk and lunchtime learning webinars
The challenge
Northern Health operate their medical workforce across three large hospitals in West Yorkshire, managing thousands of hours of clinical work per month.
The healthcare organisation understood that, as a small business, efficiency was paramount. Luckily, they recognised early that they need a system that could automate repetitive workforce management tasks, and allow them to to simplify their staff planning processes which – despite the business being in its infancy – were already taking up too much time.
The main priority was to be able to publish shifts to doctors easily and remove the manual systems that were in place for rota planning, communication and payments to the doctors.
The solution
The choice was clear. RotaMaster was able to easily handle their requirements and much more, and the system was proven in their area of healthcare. Key features for Northern Health included:
The results
RotaMaster has helped Northern Health to streamline process and effectively roll out monthly rotas. This is saving hours of time and effort each week.
The workforce management software continues to grow with the organisation – and is helping them to reach their full potential – and in the words of Sarah Rochelle, Operations Manager at Northern Health, “we’re always learning.”
She continues, “RotaMaster has provided excellent account management and personalised training sessions. The online learning portal (knowledge zone) is also an excellent tool to support learning, as well as the newly introduced lunchtime learning webinars.”
“The varied tools have also meant that we can be more independent in our learning, and we don’t need to rely as much on contacting a service desk, however they are always there if we need them and have always provided quick and efficient support.”
Finally, Sarah shares her thoughts on the future of our partnership, “Having such a dependable system has been hugely beneficial to us as it means that we can focus on other business aims and growth whilst been 100% confident in RotaMaster supporting current operations. As RotaMaster has so much functionality and additional sections that can be added we can also be confident that it will continue to grow with us.”
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